Who This Is For

Businesses where a generic receptionist won't cut it — you need someone (or something) that knows YOUR workflow.

Law firms

Handle intake calls without losing billable hours. Qualify, capture, and route — conflict-check questions and all.

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Real estate offices

Capture lead enquiries 24/7. Property questions, inspection bookings, vendor call-backs — never miss a buyer again.

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Specialty clinics

Vet, fertility, dermatology, ophthalmology — anything we don't already support out of the box. We build for your specialty.

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Distribution centres

Order enquiries, dispatch lookups, supplier coordination, freight queries — route the call to the right warehouse, branch, or account manager based on what the caller actually needs.

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Photography & video studios

Book shoots, qualify wedding enquiries, manage gear-rental queries — even while you're mid-edit.

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Consulting agencies

Qualify leads before they hit your inbox. Discovery questions, routing by service line, calendar coordination.

Boutique services

Music schools, fitness studios, private chefs, anything bespoke — if a generic receptionist won't cut it, we'll build you one that fits.

What's Included

Off-the-shelf agents weren't built for your workflow, your CRM, or your brand voice — so we build the lot. Everything bespoke, by the G'day Desk team, for your business, not a template.

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Custom prompt, voice + personality

Matched to your brand — tone, vocabulary, accent, even the bits the agent flat-out refuses to say. We write the prompt with you.

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Custom integrations

We wire into whatever CRM or booking system you use — HubSpot, Salesforce, Pipedrive, Zoho, your own backend. Quote on request.

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Custom call routing rules

Specialty routing, after-hours rules, geographic routing, partner-specific escalation — whatever your business needs.

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Custom workflow

Quote → book → follow-up however your business actually runs. We map your existing process and build the agent to match.

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White-glove setup

The G'day Desk team handles the build, the training data, the integration work, and the launch. You don't touch anything technical.

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Same Aussie-built backbone

Same Australian-built voice, privacy, and reliability as our off-the-shelf tiers — just tailored to your business.

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Instant callback on web enquiries

Someone fills in your online enquiry form? Your agent rings them straight back — usually within a couple of minutes — to answer questions and lock in the booking while they're still keen. Speed-to-lead, on autopilot.

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Every call, 24/7 — never a busy line

Handles unlimited simultaneous calls around the clock. Five callers at once, 2am on a public holiday — everyone gets answered instantly, no hold music, no voicemail.

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50+ languages

Caller starts in English and switches to Mandarin, Arabic, or Greek mid-sentence? No worries — your agent switches with them, seamlessly, across 50+ languages.

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Quotes & SMS estimates from a photo

Where it fits your business, the agent gives a ballpark on the spot and texts a written quote — and if the caller MMSes a photo of the job, it reads the image and quotes from what it sees.

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Troubleshoots common questions

Walks callers through the everyday questions they ring about — sorts the easy ones on the call, and books a visit or escalates to a human when it can't.

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Daily digest & human escalation

A morning summary of every call, booking, and flagged item lands in your inbox — and anything the agent can't handle is escalated to the right person, so you stay in control.

How Does This Work?

Three steps from chat to launch. Most builds go live inside a month.

1

Tell us about your business

30-minute kickoff call. We map your workflow, your callers, your integrations, and the bits of your job a generic AI couldn't possibly know.

2

We build & train

Typically 2–3 weeks. Custom prompt, integration wiring, call routing rules, voice + personality tuning. You review and we iterate.

3

Launch & iterate

We go live together. Two-week paid pilot to shake out the edges, then we tune week-by-week as you hear it on real calls.

Let's Build Your Front Desk

30-minute kickoff call. We'll scope your build and quote your pricing.

✉ Talk to us

No card, no commitment — just a chat.